Toccobird Drawing Markup support

Availability, devices and languages

Version 1.2 is available on the App Store, released October 26, 2026 at 16:29 UTC, for iPhone and iPad with iOS or iPadOS 18 or later.

The app supports English, Simplified Chinese, Traditional Chinese, French, German, Korean and Japanese. The interface follows the system or per-app language in iOS Settings. Your drawings, notes and photo captions stay in their original language.

The external display is waiting or shows older content

Check that a compatible display is connected, then prepare the saved drawing and tap Play. Pause intentionally shows a waiting screen. If the drawing was edited after entering the presentation, reopen the presentation to load the later saved content.

Presentation controls, temporary marks and visibility switches do not modify the original drawing. The released 1.2 feature is distinct from the next-release Web editing preview.

A PDF shared from another app has not appeared

Open Toccobird after the share action receives the PDF. Use readable, unlocked PDFs, with at most 20 in one system handoff. Review any pending import or error in the app and keep the source copy available when retrying.

A drawing will not import or appear in search

Check that the file is PDF, JPEG, PNG or .tdm and is available locally through Files. Older .toccobirdbackup files remain supported. If a PDF is locked, obtain a readable copy from its owner. Note the file type, size and displayed error when contacting support.

Search an existing PDF text layer, annotation notes and photo captions. On-device OCR for scale recognition does not turn scanned sheets into a full-text searchable library. Native DWG import is a later plan, not a current feature.

A scale is missing or a measurement looks wrong

Open the page scale controls and retry recognition, select a candidate or calibrate using a known two-point distance. Review the units, source drawing and paper dimensions. Cropped, resized, photographed or mixed-scale drawings need particular care.

Choose mm, cm, m, inches or feet; areas use m² or ft². A unit-only change converts displayed values and exports without recalibrating or changing actual dimensions. Automatic recognition does not correct camera perspective; confirm a known dimension before using a measurement.

Camera access and LiDAR capture

Allow camera access in iOS Settings to take site photos. You can also attach a photo through the system photo picker. LiDAR capture requires a compatible device; manual site records and drawing tools remain available without LiDAR.

Sharing, PDF compatibility and moving devices

If an editable PDF looks different in another viewer, try a flattened PDF to keep the exported appearance fixed. Check the selected page range and photo-page option, and preview the generated PDF before sharing.

To hand over editable records, export a .tdm package and receive it using Import Drawings; the result is an independent copy. Older .toccobirdbackup files can still be imported or restored. Restore Purchases restores access, not the drawing library. Keep a backup before removing the app or changing devices.

Trial access and restoring a purchase

Actively claim the free seven-day trial for 168 consecutive hours, or choose the one-time Full Unlock. There is no subscription or automatic charge at trial expiry. Your App Store region shows the current price.

After trial expiry, existing records remain available to view, search, export, back up, restore and delete. New imports and editing require full access. Use Restore Purchases with the same Apple Account if your purchase is not recognized; restoring does not restart the trial. Purchase access is specific to Toccobird Drawing Markup.

Web upload and protected annotations

For web upload, use the same local network, allow Local Network access in iOS Settings, keep the receiving popup open and leave the app in the foreground. Each file is limited to 200 MB.

A hidden annotation is still included in exports. Unlock a protected annotation before editing or deleting it. The editable PDF’s two layers are both visible on opening; use a compatible reader to toggle them. The expanded layers, templates and Web editor are a next-release development preview; native DWG is a later 1.4 plan.

Contact support

Email support@ioncreate.com with your app version, device model, iOS or iPadOS version, the steps that caused the issue and the exact error message. A screenshot or a small sample file can help when you are comfortable sharing it.

Remove confidential drawing details and personal information that are not needed to explain the issue. Do not send your Apple Account password or payment details.